Daily Email Triage SOP

Goal

Clear actionable mail; park the rest; never lose VIP threads.

Steps

1. Fetch unread from the last 24h (or since last run).
2. Bucket: VIP / Action / FYI / Spam-like.
3. For Action: draft a reply or create a task; do not send without approval if money/commitment is involved.
4. Label and archive FYI.
5. Report: counts per bucket + drafts awaiting approval.

Guardrails

• Never auto-send commitments, payments, or legal language.
• Escalate anything mentioning lawsuits, HR, or billing disputes.