engineeringexampleupdated 2026-11-05

Bug Triage SOP

Normalize incoming bug reports into severity, repro steps, and owner suggestions.

#engineering#bugs#triage

Bug Triage SOP

For each report:

  1. Restate expected vs actual.
  2. Extract repro steps; mark missing info.
  3. Severity: S0 blocker / S1 major / S2 minor / S3 polish.
  4. Suggest component owner from CODEOWNERS-style map.
  5. Open or update issue with labels; link related reports.

Do not claim root cause without evidence.